SocioLocal uses the third-party service providers listed below to process customer personal data on behalf of our customers. Each is bound by a data processing agreement with obligations no less protective than those in our Data Processing Agreement.
Subprocessor
Service
Data location
AWS
Cloud hosting and infrastructure
Ireland
MongoDB
Managed database hosting
Ireland
Google (Cloud)
Cloud services
United States, Ireland
Cloudflare
Content delivery, DNS and security
United States, EU
Functional Software, Inc. (Sentry)
Application error monitoring
United States
Hotjar
Product analytics
EU
Mixpanel
Product analytics
EU (EU data residency)
Intercom
Customer messaging and support
United States
Branch Metrics, Inc.
Mobile deep linking and attribution
United States
Canva
Design editing
United States
Social media platforms that a customer chooses to connect to SocioLocal (Meta, X and LinkedIn) act as independent controllers under their own terms. They are not subprocessors.
We give customers at least 14 days' notice, by email to their primary technical contact, before a new or replacement subprocessor begins processing customer personal data. To be notified at another address, email sysadmin@sociolocal.io.
Take Control of Every Location with SocioLocal
Manage hundreds or even thousands of stores from a single platform. Keep your brand consistent while empowering local teams to engage their communities, run campaigns, and respond to customers, effortlessly.
